Privacy Policy

Last updated: September 16, 2024

This Privacy Policy describes how ASQ CSQE Certification Program ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at www.asqcsqe.com, use our services, or otherwise interact with us.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal information such as name, email address, phone number, and other contact details when you register for our certification program or contact us.
  • Professional information such as job title, company, and industry.
  • Educational background and professional experience relevant to certification eligibility.
  • Payment information when you enroll in our certification program.
  • Information about your usage of our website, including IP address, browser type, operating system, and pages visited.
  • Information provided in communications with us, including emails, phone calls, and feedback forms.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and administering our certification program and services.
  • Communicating with you about your enrollment, course updates, and certification status.
  • Processing payments and maintaining financial records.
  • Improving our website, courses, and services based on user feedback and analytics.
  • Sending promotional communications about new courses, special offers, or other information we think may be of interest to you.
  • Complying with legal obligations and resolving disputes.

Information Sharing and Disclosure

We may share your personal information in the following situations:

  • With service providers who perform services on our behalf, such as payment processors, email service providers, and learning management system providers.
  • With the American Society for Quality (ASQ) for certification verification purposes, when applicable.
  • With your consent or at your direction.
  • To comply with legal obligations, such as responding to court orders or legal process.
  • To protect our rights, property, or safety, and that of our users or others.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.
  • The right to restrict or object to our processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time, where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email we send or by contacting us directly. We will process your request as soon as possible, but please note that you may continue to receive non-marketing communications related to your enrollment or certification status.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ASQ CSQE Certification Program

Email: [email protected]

Phone: (800) 555-1234